All our items are covered with a 12 months manufacturer warranty. Upon making a purchase we require a valid contact number before your order is processed. Please be aware that we will not dispatch any orders that require our own 2-man delivery team without prior arrangement, so it is vital we have a form of contact with you to do so. Please make sure you are making the correct delivery payment before making your order as we will not be able to process the order until you have made the correct payment. We cannot accept responsibility for delays to delivery times due to unforeseen circumstances. We do offer a premium delivery service which consists of delivering the items into your home and affixing any components. However, we do not accept any liability for any damage caused to your property whilst doing so.

For returns please read our Returns policy.

Please note: All furniture sold by Sofancy LTD (excluding sofas) will be delivered to you flat packed and needs self-assembly, although an assembly service is available for an extra charge.