WHAT DO WE COLLECT FROM YOU
We may collect the following information:
– contact details, such as telephone number, and email address;
– home address.
These primary information are necessary to form a contractual agreement in terms of sale of our product and provision of our services between Sofancy LTD and yourself.
WHAT WE DO WITH THE INFORMATION WE GATHER
We require this primary information from you to:
– start processing your order,
– be able to get in touch with you to keep you updated with order process
– contact you to schedule an exact delivery date and time slot
– be able to deliver our product to your premises
– periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address you have provided.
You can always opt-out from receiving marketing content from us, and we will remove your email address from our email database for marketing purposes. You can do that by contacting us on provided Company’s contact details at the beginning of this policy.
WHAT OTHER RIGHT DO YOU HAVE?
You have the right to ask us for a copy of your personal data; to correct, delete or restrict processing of your personal data; and to obtain the personal data you provide in a structured, machine readable format. In addition, you can object to the processing of your personal data in some circumstances. Where we have asked for your consent, you may withdraw consent at any time. If you ask to withdraw your consent to us processing your data, this will not affect any processing which has already taken place at that time.
HOW LONG DO WE KEEP YOUR DATA FOR?
When you decide on purchasing one of our products, and provide us with necessary information to process your order, we will keep this information for a period of 12 months. This is the minimum time for us to keep your personal information, due to the guarantee period held for our products, for this period. After period of 12 months your data is being securely archived on our servers and marked as ‘complete’ status, as the sale was completed, and guarantee has ended. We may still hold your email address in our marketing database server after that time, due to the server being individual client contact list for marketing purposes only. You may always opt-out to delete your personal data from our archive server, as well as from the marketing purposes one.
LINKS TO OTHER WEBSITES
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over any other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
HOW TO CONTACT US
Corner of Blackbird Road and Revensbridge Drive
Showroom | 65 Blackbird Road
07 397 393 293
Our Showroom Opening Times and Working Hours:
Monday – Saturday: 10:00 – 18:00
Sunday: 10:00 – 16:00
Bank Holidays: 10:00 – 16:00
Sofancy LTD is the data controller for the purposes of the personal data processed under this Policy.